FAQ
Frequently Asked Questions
How do I know what size to order?
Check out our sizing guide linked on each product page! If you're between sizes, we suggest sizing up for a comfier fit.
How long does shipping take?
Processing time is 2–5 business days, and shipping takes an additional 5–7 business days (depending on your location). We’ll send tracking as soon as your order ships!
Do you accept returns or exchanges?
We accept returns and exchanges on unworn, unwashed items within 7 days of delivery. If there's an issue with your order (wrong size, damaged, etc.), please contact us within 7 days and we’ll make it right.
My order arrived damaged/wrong — what do I do?
So sorry! Please email us at customerservice@ritzycreations.com with your order number and a photo, and we’ll fix it ASAP.
How can I contact you?
You can reach us through at customerservice@ritzycreations.com. We’ll respond within 1–2 business days.
Where are your items made?
All items are designed in Canada and printed/shipped from fulfillment centers in Canada for faster delivery.